As a customer, I expect a vendor to honor a few basic “inalienable rights”. Tell me what you’re going to charge me before you do it. Keep clear records showing what you’ve charged me in the past. Is it really so much to ask? Audible seems to think so. The Read more…
Wherein myself and a fellow Havok Publishing staffer find the solution to a puzzling Dropbox question about why she ran out of Dropbox account space even though she only had a few shared files in Dropbox.
I know that most people subscribed to my blog don’t care about this issue. I’m glad they don’t, because it’s not something I’d wish on anyone! Which is why I’m going to publish this fix, because if it helps someone else (like my post on how to make Scrivener display properly Read more…
(Last updated November 14, 2024.THANK YOU to every commenter who lets me know when Amazon has changed their interface or who shares a great tip.) I’m the type who reviews my credit card statements and reconciles them with my receipts and online orders. Occasionally I run into puzzling issues and end up calling the vendor Read more…
November of last year, I posted instructions on how to fix the display issues I encountered with Scrivener for Windows on my Lenovo Yoga 2 high-res display screen. The fix was such a relief for those of us who found the icons so tiny as to be unusable on those Read more…
It’s difficult to express how excited I am to share this fix. I realize that it will only be useful to a small number of people in the world, but for those few, those frustrated few — may it bring them the same joy it gave me. The Problem A Read more…